IndiGo, Air India Upgrade Playbook to Offer Enhanced Experience to Rising Middle Class
IndiGo airline. (File photo)
Under the new Playbook, the airlines will offer the middle-class customers roomier seats, premium-class gourmet meals, which will be served with premium wine on designer tableware.
The leading carriers Indigo and Air India have updated their Playbook, allowing middle-class citizens to enjoy premium expirence on both grounds and in the air. The decision has been taken after witnessing a big transformation in their lives due to a rise in income,
Under the new Playbook, the airlines will offer the above-mentioned customers roomier seats, better experience on the ground, and premium-class gourmet meals, which will be served with premium wine on designer tableware and luxurious vanity kits.
Air India Offer to Middle-Class Passengers
The Tata-owned Air India has shared the plan about the playbook, where it has confirmed to give an impressive upgrade to its A320 narrow-body aircraft. When it comes to IndiGo, the budget carrier is also not leaving any stone unturned to woo customers with its premium-class service to the middle-class customers category.
IndiGo Service
It has been reported that IndiGo, which is the only airline that seeing a profit in the domestic market, will turn its single-class cabin into a dual-class cabin approach. The idea is to offer a high-class experience to the customers in mid-air.
Future Plan
It is also gearing up to add more aircraft to the fleet, which will offer decent size to the customers with good legroom. It will also include some good perks in the plan such as hot food and a loyalty program soon.
Here’s What Top Official Says
